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ITS Role

    • Technical Support directed to son-software@jhu.edu 
    • Assist with JHED sign-on process and managing survey collaborators
    • Direct users to correct resource (Research or MarCom)
    • ITS does not provide assistance creating/managing Qualtrics surveys. Please see training resources below.

MarCom Role

    • Review non-research surveys distributed to all staff and/or faculty
    • Provide question design consultation for non-research surveys measuring attitudes
    • Review surveys involving the strategic initiatives of the School
    • Review surveys geared towards market research and analytics

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