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How To Enroll in Microsoft Intune

iOS Quick Instructions: Your iOS native applications (Mail, Calendar, Contacts) will be configured for your email account.

  1. If you don’t have a device PIN on your mobile device, set one now.
  2. DELETE your current Hopkins email account/profile on your mobile device.
  3. Install the Intune Company Portal App (free) from the App Store.
  4. Open the Comp Portal app and sign in using JHEDID@jh.edu (NOTE – the domain needs to be @jh.edu).
  5. Authenticate using your JHEDID and password to begin enrollment.
  6. Start enrollment and accept all prompts and permissions until complete.
  7. Wait about five minutes for email to automatically configure.

Additional iOS Enrollment Instructions:

Android Quick Instructions:

  1. If you don’t have a device PIN, set one now.
  2. DELETE your current Hopkins email account/profile on your mobile device.
  3. If presented the option, enable “Secure Boot” or “Boot Pin”.
  4. Install the Play Store’s free Intune Company Portal app.
  5. Open the app, sign in using JHEDID@jh.edu and tap Next (NOTE – the domain needs to be @jh.edu).
  6. Authenticate using your JHEDID and password to begin enrollment.
  7. Start enrollment and accept all prompts and permissions until complete.
  8. From Home, drag down Notification Panel.
  9. Tap “Certificate authorities installed”.
  10. Choose Accept and enter device pin.
  11. Open All Apps Drawer to see newly installed apps.

NOTEIcons: Orange Briefcase OR on some Samsungs, Blue Briefcase in “Workspace” folder

  1. Open the Gmail app with Orange or Blue Briefcase.
  2. Select certificate and tap Allow.
  3. Accept and update all prompts and permissions.

Expect about 3 minutes before your email begins to download

NOTE You must use the GMail application to access your email.

Additional Android Enrollment Instructions: