General Information
If you are a Hopkins Student, you should login to the Hopkins Enterprise Qualtrics instance here: https://jh.qualtrics.com
SON Faculty and Staff, login to the SON-specific instance here: URL: https://nursingjhu.qualtrics.com/ControlPanel/
Additional details regarding the Hopkins Enterprise Qualtrics instance and related resources can be found here https://uis.jhu.edu/qualtrics
What is Qualtrics?
Qualtrics is Web-based survey software available for use by all JHU Nursing faculty, students and staff to support teaching and research at JHU. Surveys can be created and distributed by anyone with a JHED account.
For a basic overview of what Qualtrics can do for you, please see the demo here presented by Michael Vaughn May 11, 2015 http://webcast.jhu.edu/Mediasite/Play/0351b4597aba443da30e09419e2973761d
How do I get a Qualtrics account?
All School of Nursing staff, faculty and students can create an account to use Qualtrics.
- Go to https://nursingjhu.qualtrics.com/ControlPanel/ (students be sure to use https://jh.qualtrics.com unless you have been instructed to use the SON instance)
- Users will be redirected to a Johns Hopkins Enterprise Authentication page - enter JHED credentials (JHEDID@jh.edu)
- If it is the first time logging in to Qualtrics users will be shown a screen asking if they already have an account (Figure 1). Choose the button "I don't have a Qualtrics account".
- Qualtrics will auto create an account for users and a screen with user account information pre-filled with Username, Email, First Name, Last Name and Student status ("I am a student" checkbox and Graduation Date) will appear (Figure 2).
- Confirm account information making changes where necessary and click the "Update" Button.
- Users will then be taken to their personal Qualtrics dashboard where they can start creating surveys.
Figure 1 - First Login
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What if I have questions about Qualtrics?
- If you are experiencing access problems (not able to create an account or not able to login to Qualtrics), please contact HelpDesk.Most questions can be answered by going to Qualtrics Survey University. The Qualtrics website offers an extensive set of online resources.
- For training and online support options, click the Help link in the upper right side of the page after logging in. Select "Sign in with SSO" at the login Organization ID "NursingJHU"
- Contact Qualtrics using e-mail.
- Contact Qualtrics by phone at 1-800-340-9194.
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SON Support Contacts
- ITS - HelpDesk & Software Development helpdesk@jhu.eduMarCom - Sarah Tennyson Tennyson@jhuHelp Desk SON-HelpDesk@jhu.edu
- Research Administration - Office for Science & Innovation SON-Innovation@jhu.edu
ITS Role
- Technical Support directed to son-software@jhu.edu
- Assist with JHED sign-on process and managing survey collaborators
- Direct users to correct resource (Research or MarCom)
MarCom Role
- Review non-research surveys distributed to all staff and/or faculty
- Provide question design consultation for non-research surveys measuring attitudes
- Review surveys involving the strategic initiatives of the School
- Review surveys geared towards market research and analytics
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- Qualtrics)
- SON ITS does not provide assistance creating/managing Qualtrics surveys. Please see training resources below.
Research Administration Role
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- E-mail and phone support (see notes above)
Training Resources
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Qualtrics University - http://www.qualtrics.com/university/researchsuite/
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