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To add another mailbox to Outlook, you must first submit a Help Desk ticket to request access if you have never accessed the mailbox before. Then proceed with the following:

  1. Open Outlook
  2. Click the "FILE" menu
  3. Click the "Account Settings" button and choose "Account Settings..."
  4. On the "E-mail" tab, click "New..."
  5. Choose "E-mail Account"
  6. Enter the name of the mailbox in the "Your Name:" field
  7. Enter the full e-mail address of the mailbox in the "E-mail Address:" field (example@jh.edu)
  8. Leave the password fields blank
  9. Click "Next"
  10. Click "Finish"
  11. Restart Outlook

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